Program Policies and Procedures

Program Leaders and Guest Speakers

Programs offered will normally have a Program Leader and Program Assistant assigned to each class. There may also be various guest speakers throughout the program. It is expected that all program staff and guest speakers be treated with respect by participants of the programs.

Classroom Expectations

All program participants are expected to respect program staff, leaders and other participants as well as their surrounding environment, including materials, equipment, facilities and areas at the University of Toronto.

Discrimination, harassment and bullying will not be tolerated and may result in the removal of the offending participant from the program. Please refer to our Student Code of Conduct for further information.

Personal Property

Students are responsible for their personal property. The University is not responsible for lost items and does not provide any insurance coverage for personal belongings.

Electronic Devices

Please note that the use of personal mobile electronic devices (cell phones, iPods, laptops, handheld gaming devices, etc.) are not permitted in class unless otherwise directed. You may use these devices during non-class times only.

What to Bring With You

Requirements for different programs will vary but in general you should bring:

  • Your Provincial Health Card Number / Health Insurance information
  • Any medications you require (puffers, EpiPen, etc.) - please make sure these are listed in your student profile
  • Notebook, pens, pencils, a ruler and a calculator
  • A re-usable water bottle

Canadian Residents

Please bring your provincial health card and keep it with you at all times. Your card is required to gain access to health services in Ontario. If you are from outside the province, Ontario will bill your home province based on the information on your health card.

Non-Canadian Residents

You must purchase health insurance PRIOR to arriving in Canada. Please ensure you bring all health insurance documents with you.


Students are expected to arrive on time and participate in all aspects of the program they are registered for. Attendance will be taken each session by program staff and any students absent without prior notice will have a call placed to their contact person. If you must miss a program or class for any reason please inform us, via email, to as soon as possible or please call us at 647-633-0906. Please note this number is only active and answered when programs are running.


Please note: all our programs are strictly nut free

For programs that run longer than 3 hours students are encouraged to bring their own lunch, as space will be provided for them to eat. Most of our programs have a small snack break. Please ensure that all allergies are listed in your student(s) profile.

If students wish to purchase lunch there are a number of on/near campus options for food. In order to travel outside of the program space students must first have parental permission.


There is a $50 administrative fee for cancellation requests. Cancellations made 48 hours before the first class will receive a full refund minus the administrative fee. Requests for refunds after the deadline will not be processed. Refunds will not be issued for absences or missed days or due to removal of a student from the program.


Please note that the University of Toronto follows a guideline on the use of perfumes and scented products. As such we ask all program participants to respect these guidelines and refrain from bringing and wearing perfumes, colognes and other scented products during the camp.

Emergency Contacts

Since students are not permitted to use cell phones during camp time, if anyone needs to reach you they may call our program cell at 647-918-7118 and someone will be able to quickly find you. Please note this number is only active and answered when programs are running. If a student needs to reach someone for an urgent matter they may ask their instructor to escort you out of the classroom and place your call.

Directions and Emergencies

If for some reason a student gets separated from the group they may contact our cell at 647-918-7118. If a student will have a cell phone then please provide this information in their profile so we can reach them quickly if needed. In addition, you may wish to download the UofT iPhone app which can be very useful for navigating the campus and showing the locations and contact information of buildings, departments and even food vendors. Campus police can also be reached at 416-978-2222 (urgent), 416-978-2323 (non-urgent) or call 911 in an emergency.

Privacy Policy

The University of Toronto respects your privacy.

Personal information that you provide to the University is collected pursuant to section 2(14) of the University of Toronto Act, 1971.

It is collected for the purpose of providing the staff of the programs for which you are enrolled with information relevant to the safety and protection of the program participants and information vital to the participants in an emergency situation.

At all times it will be protected in accordance with the Freedom of Information and Protection of Privacy Act.


Please contact us at